About Volta

One crew, one telephone number, and a standard that is easy enough to state and hard to fake: the door we leave behind ought to still be running exactly the same way when the season turns, and the one after that.

A residential street of closed garage doors

How it started

Volta began as one technician and a van, and the calls that kept coming back were never new doors. They were doors somebody had already been paid to repair: a spring swapped, a roller changed, the cause still bolted to the wall. We built the business around not needing a second visit.

TODO(fact): year foundedTODO(fact): team size
A service van parked in front of an open garage

What the name is meant to carry

Volta is a unit of push. A garage door is a balance problem before it is anything else: springs push up, the door pushes down, and every fault worth naming is one of those forces drifting out of agreement with the other. Get the push right and the opener barely works for a living.

A technician writing up an estimate at the door

The standard we would like to be judged on

Anyone can make a door move once. A door that is genuinely repaired holds its own weight halfway up with the opener disengaged, runs without the bang at the top of the travel, reverses when something crosses the beam, and does all three a year later without anyone touching it again. That is the test we run in front of you before we pack up, and it is the test we would want run on our own work.

  • The whole system gets read, not just the part that failed
  • The worn component goes in your hand before it goes in the van
  • A manual balance test you watch, every visit
  • What is close to failing gets named now, not on the next call
A garage door held halfway open during a balance test
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